77ba Privacy Policy
This Privacy Policy explains what personal data 77ba collects from players in Bangladesh, how that data is used, and what rights you have regarding your information. We are committed to handling your data responsibly and transparently.
1. Introduction
77ba ("we", "us", "our") operates the online casino and sports betting platform at 77ba.vip. We take the privacy of our players seriously. This Privacy Policy describes the categories of personal data we collect from users of the 77ba platform, the purposes for which that data is processed, the third parties with whom it may be shared, and the rights that users have in relation to their personal data.
By creating an account on the 77ba platform or by continuing to use the platform after this Privacy Policy has been updated, you acknowledge that you have read and understood this policy and that you consent to the collection and use of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the 77ba platform.
2. Information We Collect
We collect personal data from you in the following categories when you register for an account, use the platform, make deposits or withdrawals, contact customer support, or interact with any part of the 77ba service:
- Registration data: your mobile phone number (used as your account identifier), your chosen password (stored in hashed form only, never in plain text), and your date of birth (used for age verification purposes).
- Identity verification data: where 77ba requests KYC documentation, this may include a copy of your national identity card (NID), passport, or other government-issued photo identification document, and confirmation of your address.
- Financial transaction data: records of deposits and withdrawals including the payment method used (bKash, Nagad, Rocket or Upay account reference), transaction amounts in BDT, transaction timestamps, and transaction status.
- Gaming activity data: records of bets placed, games played, bet outcomes, session durations, wagering volumes, and bonus activity associated with your account.
- Technical and device data: your IP address at the time of login and transactions, your device type and operating system, your browser type and version, and usage logs generated by your interaction with the platform.
We do not collect data that we do not need. We do not ask for your full name, physical address, or email address as part of standard account registration on the 77ba platform. Where additional data is collected for KYC or verification purposes, that collection is clearly communicated to you at the time it occurs.
3. How We Use Your Information
Personal data collected by 77ba is processed for the following purposes. We process only the data that is necessary for the specific purpose described in each case:
- Account creation and management: to create and maintain your player account, verify your identity and age, process password resets, and communicate with you about account-related matters.
- Payment processing: to process your deposits and withdrawals via bKash, Nagad, Rocket and Upay, to maintain transaction records as required by applicable financial regulations, and to conduct anti-money laundering (AML) and fraud detection checks.
- Platform operation and game delivery: to provide you with access to the games and betting products on the 77ba platform, to record your bet history, to calculate winnings, and to resolve disputes about game outcomes.
- Responsible gaming compliance: to monitor for indicators of problem gambling behaviour, to apply deposit limits or time-out restrictions where requested or required, and to process self-exclusion requests.
- Customer support: to respond to your queries, complaints, and requests submitted via email to [email protected], and to maintain records of support interactions for quality assurance purposes.
- Platform improvement and security: to analyse usage patterns, identify and fix technical errors, prevent fraud and abuse, and improve the overall performance and security of the 77ba platform.
4. Legal Basis for Processing
77ba processes your personal data on the following legal bases, depending on the specific processing activity:
- Contractual necessity: processing your registration data, transaction data, and gaming activity data is necessary for 77ba to fulfil its contractual obligations to you under the Terms and Conditions — specifically, to operate your account, process payments, and deliver the games and betting products you have chosen to use.
- Legal obligation: processing for KYC verification, AML compliance, transaction record-keeping, and responsible gaming monitoring is required by applicable financial regulations and gaming standards.
- Legitimate interests: processing for fraud prevention, platform security, and technical improvement is based on 77ba's legitimate interest in maintaining a safe and reliable platform for all players.
- Consent: where 77ba sends you promotional communications (for example, notifications about seasonal bonuses or new game releases), that processing is based on your consent. You may withdraw consent for promotional communications at any time by contacting [email protected].
5. Sharing Your Information
77ba does not sell your personal data to third parties. We do not share your personal data with third parties for their own marketing purposes. Your data may be shared with the following categories of recipients, strictly for the purposes described:
- Payment processors: bKash, Nagad, Rocket and Upay receive the transaction references and amounts necessary to process your deposits and withdrawals. These providers operate their own privacy policies and are bound by Bangladesh Bank financial data regulations.
- Game providers: Evolution Gaming, Ezugi, Pragmatic Play and other certified studio partners receive session tokens and anonymised player identifiers to deliver game content and verify bet outcomes. They do not receive your mobile number, payment details, or full account history.
- Fraud prevention and AML service providers: third-party providers who assist 77ba with identity verification, fraud detection, and anti-money laundering compliance may receive the minimum data necessary for those checks. These providers are contractually bound to use the data only for those purposes.
- Regulatory and law enforcement authorities: where 77ba is legally required to disclose personal data to a regulatory body, court, law enforcement agency, or other government authority, it will do so in compliance with applicable law. 77ba will not disclose more data than is required by the specific legal obligation.
6. Payment Data and Financial Information
All financial transactions on the 77ba platform are processed through Bangladesh's mobile financial services network — bKash, Nagad, Rocket and Upay. 77ba does not store your full mobile wallet credentials or PIN codes. When you initiate a deposit or withdrawal, you authenticate directly with your mobile financial service provider using their own authentication flow (typically a PIN entered on your registered handset). 77ba receives only the confirmation of the transaction outcome and the associated reference numbers.
Transaction records (amounts, timestamps, method references, and outcomes) are retained by 77ba for a minimum of five years from the date of the transaction. This retention period is required by applicable financial record-keeping regulations and is necessary for the investigation and resolution of any disputes relating to financial transactions on the platform.
7. Data Retention
77ba retains your personal data only for as long as is necessary for the purposes for which it was collected, or for as long as is required by applicable law. The following retention periods apply:
- Account data: retained for the duration of your account's active status plus five years following account closure, to allow for regulatory audit and dispute resolution.
- Transaction data: retained for a minimum of five years from the date of each transaction, in compliance with applicable financial regulations.
- Customer support records: retained for three years from the date of the most recent interaction with support, to allow for escalation and quality review.
8. Cookies and Tracking Technologies
The 77ba platform uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve the user experience. The following categories of cookies are used:
- Essential cookies: these are required for the platform to function. They maintain your login session, store your language preference, and enable the cashier to process transactions. You cannot opt out of essential cookies while using the platform.
- Performance cookies: these collect anonymised data about how players use the platform — which games are accessed most frequently, how long sessions last, and which parts of the platform generate errors. This data is used to improve the platform and does not identify individual players.
- Functional cookies: these remember your in-platform preferences such as your chosen language and any display settings you have adjusted. They are not used for advertising or tracking across third-party websites.
77ba does not use advertising cookies, retargeting cookies, or any cookies that track your browsing behaviour across websites other than 77ba.vip. If you disable non-essential cookies via your browser settings, the core platform functions will continue to operate, though some preferences may not be saved between sessions.
9. Your Rights Regarding Your Personal Data
As a user of the 77ba platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with your registered mobile number and a description of your request:
- Right of access: you have the right to request a copy of the personal data that 77ba holds about you. We will provide this within 30 days of receiving a valid request.
- Right of rectification: if any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that some data (such as transaction records) cannot be altered once confirmed.
- Right to erasure: in certain circumstances you have the right to request that 77ba delete your personal data. This right does not apply where retention is required by law (for example, financial transaction records must be kept for the legally mandated period).
- Right to restrict processing: you have the right to request that 77ba restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
- Right to withdraw consent: where processing is based on your consent (for example, promotional communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
77ba will respond to all valid data rights requests within 30 days. Where a request is complex or where a large volume of requests is received, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
10. Data Security
77ba implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the 77ba platform, password hashing using one-way cryptographic functions so that your password cannot be recovered even by 77ba staff, and access controls that restrict access to personal data to authorised personnel only.
While 77ba takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for ensuring that your registered mobile number remains secure. If you suspect that your account has been accessed without your authorisation, please contact [email protected] immediately.
11. Minors and Age Restriction
The 77ba platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If 77ba discovers that personal data has been collected from a person under the minimum age, that data will be deleted immediately and the associated account will be closed. If you believe that a minor may have created an account on the 77ba platform, please notify us immediately at [email protected] so that we can investigate and take appropriate action.
12. Changes to This Privacy Policy
77ba may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material, we will notify registered players by posting a notice on the platform or by sending a notification to their registered mobile number. The effective date at the top of this policy indicates when the current version was last updated. Your continued use of the 77ba platform after any update constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a concern about how your personal data is being handled, please contact the 77ba data team using the details below. We aim to respond to all privacy-related inquiries within 30 days.
Your Privacy at a Glance
A quick summary of how 77ba handles your data — simple, transparent, and fair.
Learn More About 77ba
Read our full Terms and Conditions, find answers in our FAQ, or learn about our story on the About Us page.
77ba is an entertainment platform for adults aged 21 and above. All personal data is handled in accordance with this Privacy Policy. SSL encryption protects all account data and transactions. For privacy concerns, contact [email protected]. Effective from 1 January 2026.